Business agreement
Host what you offered. Honor what the creator accepted.
Version business-2026-10-12-v4 · Effective October 12, 2026
How this agreement works
This Business Agreement supplements the Platform Terms, Marketplace Rules, checkout disclosures, and each listing you submit. Your electronic acceptance is recorded with the agreement version and time. If the specific terms of a listing conflict with this general agreement, the more specific accepted terms control for that listing.
Authority and accurate information
You must be at least 18 and authorized to act for the business. Keep the business identity, public Instagram account, booking contact, location, availability, what is included, guest policy, compensation, safety information, and campaign description accurate and current. You are responsible for the people you add to your team on PostPass and for what they do there.
What your plan is
PostPass is a platform where your experience is listed for creators to find. Your monthly plan keeps your listing live in front of them and gives you the tools to receive requests, invite creators, host visits, and see the content. Listing is open to Local creators. Premium adds High-Reach creators and the other services described on the pricing page, for as long as you subscribe to it. You host the creators you accept and do not pay them. Creators choose which experiences they ask to visit, so a plan has no set number of requests, visits, or posts in a month, and views, followers, bookings, and sales are not guaranteed.
Your listing is a commitment
When you submit an experience for approval, you commit to the exact hosted experience, open visit times, deliverables, posting deadline, business account to tag, Collab requirement, cancellation terms, creator compensation, and usage rights shown in your listing. You agree to host every creator you accept, as your guest and at no charge to them, with everything the listing includes. Checking a creator in at the door records that they arrived and were hosted. PostPass may accept a request for you when you ask it to, or when your listing is set for PostPass to approve visits.
Hosting responsibilities
Honor confirmed visits and provide the accurately described experience without undisclosed charges or substituted value. Maintain lawful and reasonably safe premises, disclose material hazards, age or identification rules, accessibility limits, and any extra cost before booking, and treat creators and their guests respectfully.
Content and creator independence
You may require the disclosed format, quantity, business tag, truthful material-connection disclosure, and a Collab invitation only when those requirements were clearly listed before booking. You may not require a positive opinion, suppress an honest negative experience, add hidden deliverables, or broaden usage rights after booking without the creator’s written agreement.
Tags, Collab posts, and verification
Keep the approved business Instagram account available to receive tags and required Collab invitations. Respond to a correctly sent Collab invitation within a reasonable time. Confirm attendance promptly, review delivered links in PostPass, and report a specific concern with supporting information instead of asking the creator for off-platform or undisclosed work.
Compensation and content rights
Honor the hosted experience and any creator cash stated in the accepted campaign. Creator cash becomes payable at the milestone shown in the opportunity. Creators retain ownership, and you may use content only within the accepted license. Paid advertising, whitelisting, raw files, material edits, or extended use require separate written permission and may require additional payment.
Creator cash, service fees, and tax records
When PostPass processes creator cash, your business funds the full advertised creator amount plus a separately disclosed 10% PostPass service fee. The total is shown before payment, and the service fee is not deducted from the creator’s reward. Recorded refunds are allocated proportionally between creator funding and the service fee unless the checkout terms or applicable law require otherwise. Provide accurate fair-market values for hosted experiences and other noncash compensation, keep supporting records, and fulfill any reporting or withholding duties assigned to your business by law. PostPass handles tax reporting only where PostPass is legally responsible or expressly agrees in writing to do so.
Changes, cancellations, and missed commitments
Keep availability current and cancel or request a reschedule through PostPass as soon as a conflict is known. Campaign terms lock after the first creator booking. PostPass may pause a listing, restrict future campaign access, arrange a replacement or other stated marketplace remedy, or review a payment dispute when the business does not honor a confirmed visit or accepted obligation. Emergencies and documented safety issues are reviewed individually.
No set number of visits, and no guaranteed results
A plan pays for your listing on PostPass, in front of its creators, and the tools that come with it. It has no set number of creator requests, visits or posts in a month, and views, reach, bookings, sales, and follower growth are not guaranteed. PostPass may update this agreement for future activity. Material changes will require a new acceptance before a new or resubmitted listing.
Questions and records
Contact account@joinpostpass.com before accepting if a responsibility is unclear. Include the account email and listing reference when asking about a recorded commitment.